CleanSignal ("we," "us") is owned and operated by Matthew Callahan. This policy explains how we collect, use, and protect your personal information.
1Who We Are
- Owner: Matthew Callahan d/b/a CleanSignal
- Website: https://cleansignal.org/book
- Email: support@cleansignal.org
- Mailing Address: 6401 Rialto Blvd, #717, Austin, TX 78735
2Data We Collect
- Identity & Contact: name, email, phone number, business name
- Booking & Subscription: appointment times, selected plan, payment status (via Stripe)
- Communications: SMS and email content exchanged via the platform
- Technical: IP address, browser/device data, and basic analytics
3How We Use Your Data
- Service Delivery: confirmations, reminders, and review requests
- Account & Billing: onboarding, subscription updates, failed payment alerts
- Customer Support: responding to your questions or requests
- Marketing (optional): promotional content only if you've opted in
4SMS Messaging (TCPA Compliance)
- Opt-In: You may opt in to receive SMS when submitting a form, via an unchecked consent box
- Content: confirmations, reminders, review requests, and optional promotional messages
- Frequency: varies depending on your activity
- Charges: message and data rates may apply
- Opt-Out: reply STOP to unsubscribe at any time
- Help: reply HELP or email support@cleansignal.org
Consent is not a condition of purchase.
5Legal Basis / Consent
We process your data to deliver the services you request, meet legal obligations, and — when appropriate — based on your explicit consent (e.g., for marketing).
6Sharing
We only share data with trusted vendors required to operate CleanSignal:
- GoHighLevel (CRM/workflows)
- Twilio (SMS delivery)
- Stripe (payment processing)
- Web/email hosting providers
We do not sell your personal data.
7Data Retention
We retain data while your account is active, and for legal or business requirements thereafter. You may request deletion at any time by contacting us.
8Security
We use transport encryption (HTTPS), access restrictions, and vendor due diligence to protect your data. However, no method is 100% secure.
9Your Rights
You may request to:
- Access your data
- Correct or update it
- Delete your account
- Withdraw consent for messaging (STOP/HELP)
Contact us at support@cleansignal.org
10Children
CleanSignal is not intended for use by children under 13. If you are under 13, do not submit personal information.
11Changes
We may update this policy from time to time. The "Last updated" date reflects the latest version.
12Contact
- Email: support@cleansignal.org
- Mailing Address: 6401 Rialto Blvd, #717, Austin, TX 78735
